F.A.Q.

Some stuff you may want to know—and the questions we get asked a lot.

How Can I Join?

It’s simple, just head over to our signup page, enter all the required information and just hit the checkout button. You will then receive an email confirmation and will be able to start downloading templates in seconds!

Who Are You Guys?

We are the same people behind BuySellAds.com, the well-know advertising marketplace. You can read more about BannerAds here and more about BuySellAds here.

Can I Suggest Template Ideas?

Absolutely! We would love to hear your suggestions. If you can’t find what you’re looking for in our library feel free to let us know and we’ll see if we can make it happen!

How Often Do You Add New Templates?

Every single month! And usually multiple times a month. We’re designers ourselves and we’re always thinking of new template ideas and working on refining our existing files.

Do You Provide Flash Templates?

Nope. Flash is so 1998. We have some rockin’ static ad layouts though.

How Can I Cancel My Account?

We would hate to see you go but if you need to cancel you can do so via your account dashboard. Just click on the ‘Unsubscribe’ button on your profile page. Of course we want to know we’ve done everything we could to keep you on board, please let us know why you’re cancelling before you hit that button!

How Do I Change My Billing Info?

We use Paypal to handle subscriptions and don’t store any billing or payment information on the BannerAds server. In order to change your billing information you’ll need to head over to the Paypal website.

Can I Reset My Account Password?

It happens to the best of us! If you’ve lost or forgot your password or simply want to change it, you can do so via this page.

Will My Subscription Renew Automatically?

Yes. You will be billed automatically every month until you cancel your account. A couple of days before the renewal date you will receive an email notification to let you know about the monthly payment (giving you plenty time to cancel if you need to).

What Is The License On The Templates?

Every template file you download from BannerAds.com has a PDF file attached that outlines the terms of use and license. If you would like to view this file before you signup (or at any time, really), you can do so here.

Can you customize my banner for me?

We do not offer customization services at this time. Although you can put in a request for a type of banner template you would like to see, and we will do our best to make it happen.

What Is Your Refund Policy?

Please have a look at this page.

Got a question? We're just an email away: hello@bannerads.com